Yotel

Timeline:
2018

Role:
UX Designer, UX Researcher, Storytelling

A self-manageable robotic hotel based on YOTEL Brand chain for travelers to enjoy a short stay when they are transferring at stations, especially providing services for safety and efficiency.

-Final Deliverable-

-What is YOTEL?-

Yotel is a hotel group based in the UK and now in San Francisco,New York, and Boston. YOTEL has airline style self-check-in kiosks and keyless entry.Furthermore, the New York hotel is home to the YOBOT, the world's first robotic luggage concierge that has become a tourist attraction in itself

- Exploratory Research-

01. PRIMARY RESEARCH

Currently, most hotels near transfer points are in dangerous areas, expensive and do not accommodate short stays. They are not good options for single travelers to stay for transferring.

01. PRIMARY RESEARCH

Currently, most hotels near transfer points are in dangerous areas, expensive and do not accommodate short stays. They are not good options for single travelers to stay for transferring.

02. SECONDARY RESEARCH

First-handed immersive interviews by staying in Downtown LA for one week

By interviewing with the people in LA stations and airport, I did not expect it can be so dangerous and full of unpredictable situations such as time  efficiency, safety, and expenses.I did first-handed research by walking alone in downtown LA

Expenses

"We decided to sleep at airport because we feel it is too much consuming to take bus to motel and come back for another flight."

Danger

"I met the girl that was missing in downtown and it is already night time but people have to leave the station if they do not have a ticket."

Efficiency

"I am transferring at Union station and my phone dies ,I feel it is the end of the world in an unknown city."

03. THE MAGIC MOMENTS

What if there were hourly based rooms for short stay?
What if it secure your stays with face recognition and camera?
What if you can just press one button for room service?

- Acting out the Real User Scenarios-

04. SCENARIO EXPERIMENTS

The experiences when it comes

My Projects/ 2018-2020


🍔 frog Design: Redesign food & family experiences
for families & food/ 2019

📈 Virtualitics: Data Analysis Internship
with AI algorithm and VR visualizations

🚗 Yoohoo: Autonomous Carpool system
for solo travelers / 2018

💡 Google Look: Voice UI to search nearby
with AI assistant /2018-2020